11.There are two computer companies.One of them has a special person who answers all questions that are sent to him.The person is a 63-year-old man.He is known for always finding the right answers.On the internet,more and more people are finding out about this clever man.
He has silver hair and is very kind.He feels that his age helps him with his job.He remembers a lot of things people asked about.He says that every day is different,so he is never bored.He will try his best to answer all your questions.He tries to return the answers within 24hours.The questions he gets are very different each day.He loves his job.And the company has a good reputations(名聲).
However,the other company doesn't have a special place for people to ask question.if a customer ask a questions,it takes a long time to get an answer.Sometimes people may never get an answer at all.It always makes customers unhappy.
Companies should have a person who will answer people's questions.It keeps customers happy.Happy costumers will keep doing business with the company.

46.The 63-year-old man is never bored becauseB
A.he believes that he is clever  
B.he thinks every day is different
C.he knows that he is kind
D.he finds that his job is easy to do
47.What do people think of the first the computer company?C
A.It bores its workers  
B.it has many old workers
C.it keeps customers happy 
D.it sells cheap computers
48.If you ask the second computer company a question,you mayA
A.never get an answer 
B.get a prize instead of an answer
C.get an answer very soon      
D.get an answer from a special place
49.The writer thinks it isD for companies to have a person answering people's questions
A.difficult  
B.interesting
C.silly     
D.important
50.The person in the first computer company is famous forC
A.giving the wrong answers  
B.helping old people
C.finding the right answers 
D.having silver hair.

分析 有兩家電腦公司,其中一家公司里有一個(gè)特殊的人,他每天都會(huì)回答人們提出的每個(gè)問題,不厭其煩,得到了顧客的喜愛,同時(shí)為公司獲得了好名聲;另外一家電腦公司沒有回答顧客問題的人,所以顧客有了越來越多的抱怨和煩惱.
每個(gè)公司都應(yīng)該擁有解答顧客問題的人,只有顧客高興了滿意了,才會(huì)繼續(xù)和公司保持商業(yè)往來.

解答 46.B.細(xì)節(jié)題解題.根據(jù)He says that every day is different,so he is never bored.可知,"他說每天都是不同的,所以他從不厭煩",故選B.
47.C.細(xì)節(jié)題解題.根據(jù)Companies should have a person who will answer people's questions.It keeps customers happy可知,"公司應(yīng)該有一個(gè)能回答問題的人,這會(huì)使顧客們高興",故選C.
48.A.細(xì)節(jié)題解題.根據(jù)if a customer ask a questions,it takes a long time to get an answer.Sometimes people may never get an answer at all可知,"第二個(gè)公司里,如果一個(gè)顧客問一個(gè)問題,會(huì)花費(fèi)很長(zhǎng)時(shí)間得不到答案.或者人們可能根本得不到答案.故選A.
49.D.推理判斷題.根據(jù)Companies should have a person who will answer people's questions.It keeps customers happy.Happy costumers will keep doing business with the company可知,"每個(gè)公司都應(yīng)該擁有解答顧客問題的人,只有顧客高興,快樂的顧客將會(huì)繼續(xù)和公司保持商業(yè)往來",因此推斷"對(duì)于一家公司來說,擁有一個(gè)能夠及時(shí)回答人們問題的人是很重要的",故答案為:D.
50.C.細(xì)節(jié)題解題.根據(jù)The person is a 63-year-old man.He is known for always finding the right answers.可知,"這個(gè)六十三歲的老人以經(jīng)常能夠找到正確的答案而出名",故選C.

點(diǎn)評(píng) 對(duì)于閱讀理題,首先指導(dǎo)學(xué)生速讀全文,抓住中心主旨;然后細(xì)讀小題,捕獲相關(guān)的信息,各個(gè)作答;然后復(fù)讀,核對(duì)答案.

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